At Sense Ecuador, we focus on providing a personalized experience. Placing an order is simple—just reach out to us!
📞 Phone: (+1 929 458 0034)
📧 Email: [email protected]
One of our sales representatives will get in touch with you shortly to assist you.
How do you ship your products?
We ship across the mainland United States and Hawaii, offering flexible shipping options to ensure your flowers arrive fresh and on time:
– Direct to your business via FedEx
– CIF (Cost, Insurance, and Freight) to Miami or Los Angeles
– FOB (Free on Board) from Quito Airport
For more details on shipping options and estimated delivery times, feel free to contact us.
What payment methods do you accept?
We offer secure and convenient payment options:
– Stripe – Accepts all major credit cards.
– Wire Transfer – Payments can be made directly to our bank account.
Need assistance with payments? Contact us, and we’ll be happy to help!
What if there’s an issue with my order?
At Sense Ecuador, we take great care to ensure your flowers arrive in perfect condition. However, if something isn’t right, we’re here to make it right!
How to Submit a Claim:
- Report the Issue Promptly – Claims must be submitted within 24 hours of receiving your order.
- Provide Proof – Send clear photos of the flowers and packaging.
- Contact Us – Reach out via email or phone with your order details and a brief description of the issue.
Resolution Options:
Depending on the situation, we may offer:
✔ Partial or full credit for future orders
✔ Replacement flowers (when applicable)
Your satisfaction is our priority, and we’ll work quickly to find a solution.
📧 To submit a claim, contact us at: [email protected]
📞 Phone: (+1 929 458 0034)
How can I contact Sense Ecuador®?
📍 Business Address: SenseInternational LLC, 8925 SW 148TH ST. SUITE 218, PALMETTO BAY, FL 33176
📞 Phone: (+1 929 458 0034)
📧 Email: [email protected]
What products do you offer?
We specialize in premium flowers and foliage, including:
Roses
Garden Roses
Spray Roses
Gerberas
Eucalyptus
Summer Flowers
Various Types of Foliage
Can I mix different products in my order?
Absolutely! You can customize your order with assorted boxes, mixing roses, garden roses, spray roses, gerberas, and eucalyptus to create the perfect combination for your needs.
Let us know what you’re looking for, and we’ll make it happen!
How long does delivery take?
Your order will arrive within 4 business days from the dispatch date.
If you need additional details, feel free to ask!
Do you offer certified flowers?
Yes! Our flowers are certified by Fair Trade, Flor Verde, and Flor Ecuador, ensuring the highest standards of sustainability, ethical practices, and premium quality.
Can I visit your farm?
Yes! We’d love to welcome you to our farm. Contact us to schedule a visit, and we’ll be happy to show you our flowers and sustainable practices in action.
📧 Email us at: [email protected]
📞 Call us at: (+1 929 458 0034)